Terms & Conditions

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "You") and Azkabet ("Company", "We", "Us", "Our"), the operator of the online gaming and sports betting platform accessible at azkabet.cam (the "Platform" or "Website").

Azkabet operates an English-language online casino and sports betting service specifically designed for the Malaysian market. The Platform offers sports wagering on fixtures including Liga Super Malaysia, the English Premier League (EPL), UFC events, and other international competitions, as well as live casino games, video slots, fishing games, and instant-win titles.

By accessing the Platform, registering an account, making a deposit, or placing any wager, you unconditionally accept these Terms in full. If you do not agree with any provision contained herein, you must immediately cease use of the Platform. These Terms should be read alongside the Privacy Policy and Responsible Gambling Policy, both of which form part of the overall agreement between you and Azkabet.

For the purposes of these Terms, the following definitions apply:

Registration and use of the Azkabet Platform is subject to the following eligibility requirements. All conditions must be satisfied simultaneously and on a continuing basis:

1. Age: You must be at least 21 years of age at the time of registration. This is a firm minimum age threshold. Azkabet will verify age as part of the KYC process. Any account found to have been created by a person under the age of 21 will be immediately suspended, all funds will be frozen pending investigation, and any winnings generated will be voided.
2. Legal Capacity: You must possess full legal capacity to enter into a binding agreement. Persons who have been declared legally incompetent or who are under legal guardianship are not permitted to register.
3. Single Account: Each individual may hold only one registered Account on the Azkabet Platform. Maintaining multiple accounts — whether under the same name, different names, shared devices, or shared payment methods — constitutes a violation of these Terms and will result in account suspension and forfeiture of all balances.
4. Jurisdiction: You must not be accessing the Platform from a Prohibited Territory. It is your sole responsibility to ensure that your use of Azkabet is lawful under the laws of your country or region of residence.
5. Self-Exclusion Status: You must not be registered on any gambling self-exclusion scheme or list at the time of registration or during your use of the Platform.
6. Acting on Own Behalf: You must be registering and operating your Account for your own personal use only. Creating or operating accounts on behalf of third parties, including as an agent, proxy, or nominee, is strictly prohibited.

Upon registration, you are required to provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and Malaysian mobile phone number. You undertake to maintain and promptly update your account information to ensure it remains accurate at all times.

Azkabet reserves the right to verify any information provided during registration at any time and to request supporting documentation. Failure to provide requested documentation within a reasonable timeframe may result in account restriction or closure.

• You are solely responsible for the security of your account credentials, including your password and any two-factor authentication codes.
• You must not share your login credentials with any other person under any circumstances.
• You must notify Azkabet immediately via the 24/7 live chat if you suspect unauthorised access to your account.
• Azkabet will never ask for your full password via email, live chat, or any other channel. Do not disclose your password in response to any such request.
• Azkabet accepts no liability for losses arising from unauthorised account access where the Player has failed to maintain adequate credential security.

KYC Verification: Full KYC verification is mandatory before your first withdrawal may be processed. Required documents typically include a valid Malaysian identification document (MyKad, Passport, or Driving Licence), proof of current residential address (a utility bill issued within the past three months), and a selfie photograph holding your identification document. Verification typically completes within 24–48 hours of complete document submission.

Azkabet supports a range of Malaysian payment methods for deposits and withdrawals, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, direct bank transfers via Maybank, CIMB Bank, Public Bank, and Hong Leong Bank, USDT TRC20, and credit or debit cards. The availability of specific payment methods may vary and is subject to change without prior notice.

Deposits:

• All deposits must be made from payment instruments registered in your own name. Third-party deposits are strictly prohibited.
• Azkabet does not charge fees on deposits; however, your payment provider may apply their own transaction fees.
• Minimum deposit amount is RM50 unless otherwise stated in a specific promotion. Maximum deposit limits vary by payment method.
• Deposited funds will not accrue interest regardless of the duration they are held in your account.

Withdrawals:

• Withdrawals may only be made to payment methods registered in the account holder's own name, consistent with the methods used for deposits where applicable.
• KYC verification must be completed before any withdrawal is processed. Azkabet is not liable for delays caused by incomplete KYC documentation.
• Where active bonus wagering requirements remain outstanding, withdrawals of any portion of the balance may be restricted until those requirements are fulfilled or the bonus is forfeited.
• E-wallet withdrawals (Touch 'n Go eWallet, Boost, GrabPay) are typically processed within 5–30 minutes for verified accounts. Bank transfers may take up to 1–3 business hours during standard banking hours. Cryptocurrency withdrawals may take 15–45 minutes subject to network conditions.
• Azkabet reserves the right to conduct additional verification checks on withdrawal requests, which may extend processing times. Players will be notified if additional documentation is required.
• Azkabet will not process withdrawals to unverified third-party accounts, anonymous payment services, or cryptocurrencies other than those officially supported by the Platform.

Azkabet may offer promotional bonuses, free spins, cashback arrangements, loyalty points, and other incentive schemes from time to time. All bonuses are subject to these general Terms and any additional promotion-specific terms published alongside the relevant offer. In the event of conflict, the promotion-specific terms take precedence for the bonus in question.

• Wagering Requirements: Most bonuses carry wagering requirements that must be satisfied before bonus funds or bonus-derived winnings may be withdrawn. The specific multiplier (e.g., 10x, 15x, 20x) and eligible game contributions are stated in each promotion's terms.
• Maximum Bet Restriction: While bonus funds are active in your account, the maximum permitted bet per round or transaction is typically capped at MYR 50. Bets placed above this threshold during an active bonus period may result in bonus forfeiture at Azkabet's discretion.
• Game Contribution: Not all games contribute equally to wagering requirements. Video slots typically contribute 100%, while table games and live dealer titles may contribute between 10% and 20%. Specific contribution rates are listed in each promotion's terms.
• Bonus Expiry: Bonuses must be used within the specified validity period, typically 7, 14, or 30 days from activation. Unused or incompletely wagered bonuses expire and are removed from the account automatically upon the expiry date.
• One Bonus Per Player: Unless otherwise stated, only one bonus may be active at any given time. Players may not combine or stack multiple bonuses simultaneously.
• Abuse Prevention: Azkabet reserves the right to withhold, forfeit, or claw back any bonus or associated winnings if there is reasonable grounds to believe the bonus has been claimed in breach of these Terms, through the use of multiple accounts, through the systematic exploitation of bonus mechanics, or through any other form of abuse.

All bets placed on the Azkabet Platform are subject to the following general rules, in addition to sport-specific or game-specific rules published on the Platform:

• Bets are accepted at the odds displayed at the time of placement. Azkabet does not guarantee that odds will remain available after a wager is accepted.
• Azkabet reserves the right to void any bet placed on an event where there has been a manifest error in the published odds (e.g., a clear pricing error or technical fault resulting in materially incorrect odds). In such cases, stakes will be returned to the Player's account.
• In-play (live) bets are subject to brief delay and verification. Azkabet is not liable for technical interruptions affecting the placement or settlement of in-play wagers.
• Match result settlement is based on the official result at the end of normal time, unless otherwise specified (e.g., extra time, penalties) in the applicable betting rules. For Liga Super Malaysia, EPL, UFC, and other covered competitions, Azkabet follows the official governing body's determination of result.
• Maximum payout limits apply to all bets. These limits are displayed on the applicable bet slip or game interface and may vary by sport, event, and market type.
• Azkabet reserves the right to restrict or limit the wager sizes and/or frequency of any Player at its sole discretion without obligation to provide reasons.

The following conduct is strictly prohibited on the Azkabet Platform. Engagement in any prohibited conduct may result in immediate account suspension, forfeiture of all balances, and referral to relevant authorities where applicable:

• Creating or operating more than one account on the Platform, whether under the same or different identities.
• Using automated betting software, bots, algorithms, or artificial intelligence tools to place bets or interact with the Platform.
• Exploiting identified software errors, glitches, or technical bugs in any game or system to obtain financial advantage.
• Engaging in arbitrage betting, match betting, or any systematic strategy designed to guarantee profit from promotional offers in a manner inconsistent with normal recreational play.
• Using payment methods registered to another individual to fund your account or receive withdrawals.
• Engaging in money laundering, structuring, or any activity designed to conceal the origin or destination of funds transacted through the Platform.
• Colluding with other players, including in live poker or table game contexts, to gain an unfair advantage.
• Providing false personal information during registration or KYC verification.
• Attempting to access the Platform from a Prohibited Territory using VPN, proxy, or other circumvention technology.

Azkabet reserves the right to suspend, restrict, or permanently close any account at its discretion, with or without prior notice, in circumstances including but not limited to:

• Reasonable suspicion or confirmed breach of any provision of these Terms.
• Failure to complete KYC verification within a reasonable timeframe when requested.
• Receipt of a chargeback request or dispute from a payment provider.
• Reasonable grounds to suspect fraudulent activity, money laundering, or proceeds of crime.
• Account inactivity exceeding 12 consecutive months, subject to applicable dormancy policy and prior notification.
• Regulatory instruction from a competent authority.

Upon closure of an account where no breach has occurred, any remaining verified real-money balance (excluding bonus funds subject to active wagering requirements) will be returned to the Player via their registered withdrawal method following satisfactory KYC completion.

Players wishing to close their own account voluntarily may do so by contacting the 24/7 support team via live chat. Voluntary account closure requests are processed promptly. Players who have opted for Self-Exclusion may not reopen their account until the exclusion period has expired and a mandatory review has been completed.

All content on the Azkabet Platform — including but not limited to software, graphics, logos, trademarks, game interfaces, text, imagery, audio, and the overall design and compilation of the Platform — is the intellectual property of Azkabet or its licensed content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal recreational purposes only, in accordance with these Terms. This licence does not permit:

• Reproduction, redistribution, or republication of any Platform content for commercial purposes.
• Reverse engineering, decompiling, or disassembling any software underlying the Platform.
• Framing, scraping, or mirroring any portion of the Platform on any other website or digital service.
• Using Azkabet's trademarks, logos, or brand assets without prior written consent.

To the fullest extent permitted by applicable law, Azkabet, its directors, officers, employees, affiliates, and service providers shall not be liable for any loss or damage — direct, indirect, incidental, consequential, or punitive — arising from:

• Your use of or inability to use the Platform, including interruptions caused by scheduled or unscheduled maintenance.
• Errors, omissions, delays, or technical failures in the delivery of gaming or sports betting services.
• Loss of winnings arising from system errors where the bet outcome was determined before the error occurred.
• Unauthorised access to your account resulting from your failure to maintain credential security.
• Any outcome of a bet or game, including outcomes that may have been influenced by technical issues beyond Azkabet's reasonable control.

Azkabet makes no warranty, express or implied, that the Platform will be uninterrupted, error-free, or free from harmful components. The Platform is provided on an "as is" and "as available" basis.

Azkabet is committed to promoting responsible gambling. The Platform is intended for entertainment purposes only and should not be viewed as a source of income or a mechanism for addressing financial difficulties.

• Minimum Age: This Platform is strictly for players aged 21 and above. Azkabet employs age verification mechanisms and will immediately suspend any account where underage use is suspected.
• Self-Exclusion: Players may request voluntary self-exclusion for periods between 30 days and 5 years. Self-exclusion requests are actioned immediately upon receipt. Excluded players may not access the Platform, receive marketing communications, or claim bonuses during the exclusion period.
• Deposit Limits: Players may set daily, weekly, or monthly deposit limits through their account settings. Limit reductions take effect immediately; limit increases are subject to a mandatory 24-hour cooling-off period.
• Reality Checks: Players may enable regular on-screen reminders of session duration and net wagering position.

If you believe you may have a gambling problem, please seek confidential support from Talian Kasih (15999, available in Malaysia) or GamCare. For Azkabet's full responsible gambling resources, please visit our Responsible Gambling page.

Azkabet collects and processes personal data in connection with account registration, KYC verification, payment processing, and the provision of gaming services. The collection, use, retention, and protection of personal data is governed in full by the Azkabet Privacy Policy, which forms part of these Terms by reference.

By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. You acknowledge that certain personal data — including identity verification documents and payment records — may be retained for statutory periods required by applicable anti-money laundering and data retention regulations.

Azkabet reserves the right to amend, update, or replace these Terms at any time. Where changes are material, reasonable advance notice will be provided — typically via a notification on the Platform and/or by email to your registered address at least 7 days before the amended Terms take effect.

Your continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of those amendments. If you do not accept the amended Terms, you must cease use of the Platform and may request account closure and the return of any verified real-money balance.

Azkabet recommends that you review these Terms periodically. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

These Terms and any dispute or claim arising in connection with them — including disputes concerning their formation, validity, breach, enforceability, or termination — shall be governed by and construed in accordance with the laws of the jurisdiction under which Azkabet holds its operating licence, as updated from time to time.

In the event of a dispute between you and Azkabet, you are encouraged to contact our support team in the first instance via the 24/7 live chat service to seek informal resolution. Azkabet will acknowledge all formal complaints within 48 hours and aim to provide a substantive response within 7 business days.

If a dispute cannot be resolved informally, it may be referred to arbitration or the relevant dispute resolution body as specified under Azkabet's licence conditions. You retain any statutory rights you may have under applicable consumer protection legislation.

If you have any questions, concerns, or formal complaints regarding these Terms and Conditions, please contact the Azkabet support team through the following channels:

All formal complaints should be submitted in writing (via email or the live chat transcript function) with full details of the issue, your account reference number, and any supporting documentation. Azkabet will acknowledge formal complaints within 48 hours.